Returns & Exchanges
At TrigJig Tools, we stand by the precision and quality of our British-made hand tools. If you are not completely satisfied with your purchase, you can return your items within 30 days for a full refund or exchange.
Initiate Your Return
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Pack Securely
Place the tool in its original protective packaging, ensuring all components and manuals are included to prevent damage during transit.
Ship to TrigJig
Affix the provided return label or ship via a tracked service to our manufacturing facility, keeping your proof of postage safe.
Inspection and Refund
Once our workshop verifies the tool's condition, we will process your refund or dispatch your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing